On Wednesday, the 6th of April 2011, starting around 5pm we will upgrade the operating system on the two D-PHYS DHCP servers. This should not cause any interruptions for computers which are already online, but computers which connect to our network between 5pm and 6pm may not get an IP address assigned immediately. As these computers mostly will be mobile devices, we suggest to switch to the wireless network instead for that evening.
We know printing is not always fun, and we hear your complaints. During the past few months we have been busy setting up a new print server that should solve most of today's problems (hopefully). We will deploy the new system on
Monday, April 4, at 07:30
The only change for you should be faster and more reliable printing. If you do experience any problems when printing, please let us know immediately so we can fix it.
Update 08:45 DNS confusion about old/new print server, we'll have to wait for the DNS cache to flush
Update April 5, 16:10 migration is done
Time for our biennial customer satisfaction poll!
We are service providers, and you are our customers. In order to be able to offer the best IT service possible, it is important for us to know what your needs and requirements are.
We therefore invite you to take this opportunity to tell us what we're good at, but especially what we still have to improve to best meet your IT needs. You can use the paper ballots outside of HPT D 19, write an e-mail to herzog@phys.ethz.ch, or use the form below to submit your feedback, and you can participate either anonymously or provide your name if you want us to get back to you.
We explicitly invite our D-PHYS students to tell us your opinion! Do we offer what you need in your daily student life? Please let us know.
We also plan to organize a visitation of our HIT server room. So if you'd like to see where your files and e-mails spend their days, please let us know too.
Thanks in advance for sharing your ISG experience with us. We'll pay heed to what you say!
It is our pleasure to welcome Dr. Claude Becker in our team.
He will replace Kati Zehnder as our Mac specialist as Kati decided to continue her career in the ETH Informatikdienste. We would like to thank Kati for her commitment in the last 3.5 years and are looking forward to a productive and inspiring collaboration with Claude.
Following recent incidents we would like to remind you as well as stress that our terminal servers plimpy.ethz.ch and plompy.ethz.ch must not be used for long running or resource demanding computation jobs. Please use our computation node plumpy.ethz.ch instead.
Read the rest of this entry »
If you have ever wondered what keeps the friendly people of ISG busy all day long, your wait is now over. In the upper right corner on our website you can now find a little box with some interesting numbers about the computing resources at D-PHYS. They are updated every night and right now look like this:
We are happy to announce that our ticket system now allows you to track the status of your tickets at ISG D-PHYS.
We will continue to refrain from sending out ticket confirmation emails, but you can now log in to https://rt.phys.ethz.ch/rt in order to check progress on your requests.
If you are using your regular D-PHYS email address when emailing us, just type in your D-PHYS login to gain access. In case you opened your tickets from an external email account, use the Forgot Your Password feature on the login page to request a password for this email address.
Please let us know if you encounter any problems when using this service.
The ETH Zurich will be officially closed between Friday, 24th of December 2010 and Sunday, 2nd of January 2011. During this time, we can only provide limited support. Please follow these rules to save us from superfluous work:
We will try to follow our e-mail, but you may also have luck and meet some of us in our IRC channel.
In the past all HTTPS secured web sites hosted or provided by us used certificates issued by ourselves. This caused unsettling warnings in most browsers as the user had to manually add the root certificate of our certification authority (CA) to his web browser.
To allow SSL certificates other than those signed by ourselves, namely certificates automatically accepted by all browsers, but also community-backed CACert certificates issued by ETH ID, we will change the configuration of our web server zwoelfi this evening. This may cause some short interruptions to some of the hosted sites, but should not be of longer duration.
Some of these web sites will get already new SSL certificates issued by QuoVadis (accepted by nearly all browsers by default) this evening.
Update Friday, 1. Oct. 2010, 21:00h: Due to several unexpected issues with the new QuoVadis certificate, for now the webserver runs again with the old ISG signed SSL certificate on all virtual hosts.
Update Thursday, 7. Oct. 2010, 23:00h: Most of the issues with the new QuoVadis certificate are solved now and all virtual hosts planned for the QuoVadis SSL certificate use it now again.
Please use fatboy.ethz.ch instead until the 17th October 2010 max. The machine has 128 GB of memory and 4 Quadcores (AMD Opteron). You can also use /scratch but please move your data away until 17th October 2010. Please note that you may not use fatboy after this date.
Update Oct 18: the new hardware is installed. Please use plumpy again.
