Posts Tagged ‘ticket’

New feature in our helpdesk system: ticket tracking

Wednesday, January 19th, 2011

We are happy to announce that our ticket system now allows you to track the status of your tickets at ISG D-PHYS.

We will continue to refrain from sending out ticket confirmation emails, but you can now log in to in order to check progress on your requests.

If you are using your regular D-PHYS email address when emailing us, just type in your D-PHYS login to gain access. In case you opened your tickets from an external email account, use the Forgot Your Password feature on the login page to request a password for this email address.

Please let us know if you encounter any problems when using this service.