Starting in mid-August, we will migrate the OS of all managed Linux workstations from Ubuntu to Debian during summer/fall of 2024.

The exact migration dates for specific workstations will be coordinated individually in close collaboration with the respective user(s). Please note that due to the complexity of the migration it is not possible to delay this indefinitely. The migration is mandatory for all Ubuntu workstations (incl. older 20.04 Focal).

Hardware owners and users are asked to check the required steps before the migration [1] now, which includes possibly needed hardware upgrades.

All users should be aware of the (breaking) changes [2] introduced with the new setup.

Please also refer to our readme page on why [3] we do the switch to Debian.

Beta test

Please get in touch with us if you have a spare workstation to participate in beta testing, starting now. Note that any such workstation will be reinstalled again in August 2024 after completion of beta testing.

Our D-PHYS mailing lists will be offline for maintenance on Thursday 6th June from early morning to approximately 10h00. No emails to @lists.phys.ethz.ch addresses will be accepted during that downtime.

Under the hood, the mailing list software will be migrated from mailman2 to mailman3. After the migration, the web page lists.phys.ethz.ch will have a new look with a modern web interface. You will be able to see and manage all your mailing lists right from the landing page. But note that all other URLs will have a new structure, so any browser bookmarks to individual mailing list configurations or archives will need to be updated.

For users that only receive messages from these mailing lists, nothing should change.

When sending messages to our mailing lists, pay attention, already now, to always use the <somelist>@lists.phys.ethz.ch domain. The obsolete <somelist>@phys.ethz.ch alias exceptions will no longer be accepted after the migration.

Mailing list owners and moderators will be contacted in a separate email with additional information, right after the migration. In particular, the new system will have personal accounts for all users, so that passwords must no longer be shared among list administrators. Also note that any held messages pending for moderation will not be migrated. So please accept or discard moderation requests the day before the migration.

Further documentation is available in our readme.

All Matrix services will be offline for maintenance starting on Thursday 31th Aug 2023 in the morning around 06h00. Minimal downtime is 1h, but some bots/bridges may take longer.

The host system will be upgraded from Debian 10 to 12, followed by an upgrade of the database (PostgreSQL 11 to 15) and ~20 application servers.

Upgrade schedule:

phys.ethz.ch homeserver (people accounts)

First priority is the phys.ethz.ch homeserver hosting our accounts and rooms. Estimated (best case) downtime ~1h.

Your Matrix clients (Element) will show connectivity errors during the downtime:

mbot.ethz.ch homeserver (bots, bridges)

Second priority is the mbot.ethz.ch homeserver, all bots, bridges present in the #mbot:phys.ethz.ch room and anything else. I expect most to be back after another few hours but Thursday evening at the latest.

The deprecated webhook bridge will be put out of service.

Not affected

The ETH homeservers staffchat.ethz.ch and studentchat.ethz.ch are not affected by this downtime.

Alternative: jitsi.phys.ethz.ch video conferencing with integrated chat.

Scheduled maintenance will be taking place on our home.phys.ethz.ch file server on Wednesday, July 12, starting at 16:00. The service will be down for approximately 4 hours. We will be replacing the hardware with all-flash storage and upgrade the base system.

Update 18:15: the new home server is open for business. Most SMB + NFS clients will not have survived the 2h downtime and will have to be rebooted. We'll go through the most obvious ones, but if yours won't work, try restarting.

All home directories (Linux, Windows and Mac, SMB and NFS) will be unavailable during this time.

For emergency cases, you'll have read-only access to the backups as described here.

This migration will mark the end of the huge storage migration project of 2023. Thanks for your patience.

Scheduled maintenance will be taking place on our group-data.phys.ethz.ch server on Wednesday, June 7, starting at 16:00. The service will be down for approximately 4 hours. We will be replacing some hardware and upgrade the base system.

All group shares will be affected except IPA, IGP and Galaxy.

For emergency cases, you'll have read-only access to the backups as described here.

This Thursday 2022-02-10 starting at 07:00 we will upgrade the server hosting most of our websites.

Affected websites

The following websites are unavailable during the downtime:

• Most ISG websites (news, readme, wiki)
• All customer webshares (dedicated websites and webapps)
• D-PHYS shop and Experimente

Important changes for website owners

All website owners: If you are a website owner/admin, please join our new Matrix room #web:phys.ethz.ch, to get support and news. After the upgrade, please check your websites for problems.

Python WSGI app owners: All WSGI apps have been switched to use a virtual environment to pin the currently used Python package versions. We encourage you to review and upgrade your dependency versions (via requirements.txt) after the server upgrade. Please read our new WSGI documentation for details.

Versions

• OS: Debian 10 -> 11
• Python: 3.7 -> 3.9
• PHP: 7.3 -> 7.4

The central Informatikdienste will have a scheduled downtime of all networking (cable and wireless) in the buildings HPK, HEZ, HPM, HPL and HPW on Monday 6th Dec 2021 in the evening between 19h00 and 23h00.

This is the second of three downtimes for the ongoing project to split the current networks into smaller chunks. This major undertaking will also induce a short downtime for some computers in the dynamic DHCP pool in other buildings (as some of our IP ranges are being moved to the listed buildings).

Users don’t need to do anything and their computers should come back online automatically. Otherwise try to reboot or get in touch with us.

In order to prepare for the migration, Informatikdienste will forbid all changes to their DHCP servers between Friday 3th Dec 13:00 and Tuesday morning. As a consequence we will not be able to register new devices or hostnames during this period.

The central Informatikdienste will have a scheduled downtime of all networking (cable and wireless) in the buildings HPH, HPP, HPR, HPS, HPV and HPZ on Monday 8th Nov 2021 in the evening between 19h00 and 23h00.

This is the first of three downtimes for the ongoing project to split the current networks into smaller chunks. This major undertaking will also induce a short downtime for some computers in the dynamic DHCP pool in other buildings (as some of our IP ranges are being moved to the listed buildings).

Users don't need to do anything and their computers should come back online automatically. Otherwise try to reboot or get in touch with us.

In order to prepare for the migration, Informatikdienste will forbid all changes to their DHCP servers between Friday 5th Nov 13:00 and Tuesday morning. As a consequence we will not be able to register new devices or hostnames during this period.

Update 07:00 All web services are back online.

Tomorrow Wednesday 2021-01-20 starting at 06:00 we will upgrade the server hardware hosting most of our web services. We expect them to be back by 08:00 at the latest.

Affected web services

The following services are unavailable during the downtime:

• Most ISG websites (news, readme, wiki)
• All customer webshares (dedicated websites and webapps)
• All groupshare and personal homepages (public_html)
• Web databases (on sqlweb.phys.ethz.ch)
• D-PHYS shop and Experimente
• D-PHYS GitLab
• Chat (Matrix, Element, Jitsi)

Our Debian, Ubuntu and Raspbian mirror as well as Grafana, InfluxDB and Webmail will not be affected.

We will not be able to send any status updates via our news blog or via our Matrix news and status rooms.

 Update 00:30:

All shares coming back online now. My sincerest apologies for the delay. And good night to all.

Update 22:40: We have run into hardware problems with one of the backends. The shares remain offline as we continue to diagnose it. A further update will be posted as soon as possible.

On Wednesday, 02 XII 2020, between 18:00 and 20:00, access to
igp-data shares will be interrupted for scheduled maintenance.
The shares need to be taken entirely offline for a network upgrade.
At the same time we will be adding more space to the underlying SAN.
This affects all shares on the igp-data storage gateway (ggl, pf and gsg).

Thank you for your patience, and kindest regards.