Archive for the ‘Windows’ Category

Sophos Antivirus False Positives ‘Shh/Updater-B’

Wednesday, September 19th, 2012

Sophos Anti-Virus may tell you that a virus named ‘Shh/Updater-B’ has been detected on your Windows computer. Please ignore this alert messages! Sophos accidentially sent out a bad virus defintion database last night which causes the virus scanner to detect the above mentioned virus in several legitimate programs on your system. We take action to update Sophos with a fresh and functional database. Thanks for your patience.

Update 10:20 21-09.2012: Sophos aknowledged the problem and issued new definition update to solve the false postive detection problem. ISG D-PHYS managed Windows machines are no more affected by this iusse. If you still encounter problems on your self-managed Windows machines running Sophos refer to the following knowledge base article which may be a good entry point to find help:

http://www.sophos.com/en-us/support/knowledgebase/118311.aspx

Migration of Home Directories

Thursday, December 22nd, 2011

In order to gain more flexibility and performance, the home directories will move to our new SAN setup.

This will be done on Thursday, 5. January 2012, between 18:00 and 22:00.

During this time the home directories (winhome, machome, unixhome), the mail services and some websites will not be available.

To protect you from losing or corrupting any of your files, we strongly recommend you close all open files on the home directories before the migration.

Since we have switched to generic names for our services, the home directories will still be accessible the same way as before after the migration is over, so you don’t have to change anything.

Update, Jan 10: We experience some unexpected and dubious problems with 32bit binaries (and therefore, 32bit machines). The symptoms range from not being able to log in (GNOME and KDE) to acroread and mathematica not starting. Workarounds while we’re working on a solution: for failing logins, please call us. For acroread, use evince instead. For mathematica, log in to a 64bit machine, eg. login.phys, and start it remotely.

Update, 21:25: The migration is finished and everything should work again! In case of problems please contact the ISG Helpdesk (3 26 68)

Computer support during christmas holidays

Thursday, December 22nd, 2011

The ETH Zurich will be officially closed between Monday, 26th of December 2011 and Monday, 2nd of January 2012. During this time, we can only provide limited support. Please follow these rules to save us from superfluous work:

  • Switch off printers
  • Switch off your personal workstation and notebook except for the following:
  • Do not switch off our managed Linux workstations.

We will try to follow our e-mail, but you may also have luck and meet some of us in our IRC channel.

Computer support during christmas holidays

Friday, December 24th, 2010

The ETH Zurich will be officially closed between Friday, 24th of December 2010 and Sunday, 2nd of January 2011. During this time, we can only provide limited support. Please follow these rules to save us from superfluous work:

  • Switch off printers
  • Switch off your personal workstation and notebook except for the following:
  • Do not switch off our managed Linux workstations.

We will try to follow our e-mail, but you may also have luck and meet some of us in our IRC channel.

Nearing End of Life support for Windows 2000 and Windows XP SP2

Monday, March 8th, 2010

On July 13th 2010, Windows 2000 Server/Professional and Windows XP Service Pack 2 will no longer be supported with security updates by Microsoft.

Machines running these operating systems should be upgraded to newer versions like Windows 7 or Server 2008 if they are directly connected to the D-PHYS network.

The IT Use Policy of ETH does not allow systems without an active patch cycle to be connected to the ETH network.

Please make sure that all computers running any of the affected operating systems have been migrated by July 13th 2010. The same also applies to even older systems like Win 9x or NT 4.0 of course.

More information about Microsoft Support Lifecycle can be found here.

Windows 64bit printing problem resolved

Wednesday, March 3rd, 2010

We are happy to announce that our printer server now accepts print jobs sent by Windows 64bit-Clients.

Read our instructions if you are using our printer server.

Microsoft Security Bulletin for November 2009

Wednesday, November 11th, 2009

Last night Microsoft has released the Security Bulletin Summary for November, 2009.
If Automatic Update is not activated yet, then you must visit Microsoft Update to install the Security Updates.

Microsoft Security Bulletin for October 2009

Wednesday, October 14th, 2009

Last night Microsoft has released the Security Bulletin Summary for October, 2009.
If Automatic Update is not activated yet, then you must visit Microsoft Update to install the Security Updates.

Microsoft Security Bulletin for September 2009

Wednesday, September 9th, 2009

Last night Microsoft has released the Security Bulletin Summary for September, 2009.
If Automatic Update is not activated yet, then you must visit Microsoft Update to install the Security Updates.

Microsoft Security Bulletin for August 2009

Wednesday, August 12th, 2009

Last night Microsoft has released the Security Bulletin Summary for August, 2009.
If Automatic Update is not activated yet, then you must visit Microsoft Update to install the Security Updates.