Corona and ISG
ISG is working from home. We will not be able to pick up the phone. If you have any helpdesk request, please use isg@phys.ethz.ch
As ETH and D-PHYS are working hard on every level to prepare for all conceivable situations related to Covid-19, also here at ISG we are trying to deal with the situation as it evolves. Some information from our side:
- we're currently dealing with a great number of requests. Please bear with us if reaction time is somewhat longer than usual
- please always send requests to isg@phys.ethz.ch and not to individual people (fun fact: this also applies in non-Corona times!)
- we have created a readme page that helps you prepare for home office
- there is a D-PHYS internal wiki for easy sharing of information
- please don't take your managed Windows or Linux workstation home. It won't work.
- if you feel that you need some IT assistance or major changes to your setup, please get in touch with us at an early stage
- we have taken precautions to be able to maintain D-PHYS IT Services and ISG Helpdesk even if we were being requested to stay home